Effective Date: June 6, 2012
1. How OAC Protects Your Personal Information
OAC keeps your Personal Information and the business that you do with us in strict confidence. Your Personal Information is not sold and you have control over how OAC obtains, uses, and discloses Personal Information about you. You also have access to the Personal Information that OAC has about you and OAC respects your privacy when we market our services.
2. When Will OAC Collect Your Personal Information?
- When you register to become a member of OAC or otherwise wish to participate in an event held or sponsored by OAC;
- When you register as a user of this Site;
- When you access our training materials or otherwise use our e-learning services;
- When you participate in a review, survey, a research panel, or similar type of activity;
- When you participate in an advocacy campaign sponsored by OAC;
- When you ask to receive online information from us; or
- When you otherwise participate in features of our Site that ask for Personal Information.
You may be given the opportunity to consent to receive future promotional communications from us. If you opt-in to receive such communications, we may use the information to: communicate with you regarding our services and promotions; provide you with other information that you request; and/or improve our service offerings. You will always have the opportunity to “unsubscribe” from receiving e-mail or other communications at any time.
If you contact one of our representatives through this Site, we may ask you for Personal Information such as your name, address, phone number, or e-mail address so that we can respond to your questions or comments.
3. How Do We Gather Data by Automatic Means?
Sometimes we use cookie technology, web beacons and other similar devices on this Site to enhance functionality and navigation for our visitors. Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the Site a user visits; and (iv) other sites a user visited before visiting this Site. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to access some customized features on this Site. Cookies do not collect or contain your Personal Information.
Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use web beacons on this Site to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize this Site and improve your experience at this Site. We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened. Like cookies, web beacons do not collect or contain your Personal Information.
4. How Do We Share Personal Information?
5. Your Password and Account Login
You may be asked to create an account login and password in order to access some of the services on the Site. You are solely responsibility for maintaining the confidentiality of your account and password, and you agree to accept responsible for all activities that occur under your account or password.
6. Links to other Sites
7. Children’s Privacy
The Site is intended for use by users on a business to business basis only. We do not expect to be gathering any Personal Information from children, but if a child has already provided us with Personal Information, his or her parent or guardian may contact us for the purpose of deleting this information.
All matters relating to this Site are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. If you are located outside of Canada, and you contact us, please be advised that any Personal Information you provide to us will be transferred to Canada and that by submitting information, you explicitly authorize its transfer.
9. How We Protect Personal Information
The security of your Personal Information is important to us. We maintain administrative, technical and physical safeguards (appropriate to the sensitivity of such information) designed to protect against unauthorized use, disclosure or access of the Personal Information we collect on this Site. For example, we endeavour to protect the security of your information during transmission to our Site by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your Personal Information, we cannot ensure, represent or warrant the security of any information you provide to us. All third parties that obtain Personal Information from us (e.g. service providers that perform functions on our behalf) are contractually required to protect your confidentiality and Personal Information in a manner consistent with this policy, and/or as required by law.
12. Retention and Disposal
OAC keeps your Personal Information only so long as we need it for the products and services that you are using, to offer you services when you are a member and for a reasonable time thereafter, or to meet any legal requirements. OAC has retention standards, which meet these requirements. OAC destroys your Personal Information when it is no longer needed, or we remove your name from the Personal Information.
13. How to Contact Us
- see Personal Information that you have already sent us so that you can correct or update it delete your Personal Information from our files;
- if your child under 13 has sent us Personal Information, delete that Personal Information from our files;
- ask that we not send you mailings or otherwise contact you; or
- Please contact us at: Privacy Officer at [email protected]
We will use commercially reasonable efforts to deal quickly with your request and will always respond to you within thirty (30) days. If OAC needs to extend the time, or OAC has to refuse your request, OAC will tell you why, subject to any legal restrictions and OAC will notify you of the new deadline, the reasons for the extension, and your rights under applicable legislation respecting the extension.
Additionally, there may be files that include Personal Information about you and other users, or that have information confidential to OAC or are the property of OAC. As OAC must protect everyone’s confidentiality and legal rights, OAC cannot make these files available to persons outside of OAC. However, OAC will make available to you any factual Personal Information about you contained in such files.